Welcome to MOCA!
We’re glad you’re here.
HOW WE WORK
Basic summary of how we work
Relationship based personal feel of one person with the support of a whole team – range of skills, experience and expertise, everyone working within their strengths to help you thrive in yours
We have more capacity, a larger range of expertise than ever before, and an internal team structure that ensures that the tasks we take on are always handled with care.
You should know…
To support our vision of intentional business, we aim to model it ourselves.
Here are some things you should know about us.
WE DON'T DO URGENT WORK
Instead, we help clients create systems and organization so that nothing has to be urgent. Our project turnaround time is 2-4 business days at a minimum because we want to produce quality work.
WE BALANCE OUR SCHEDULE
We aren’t here to try to talk you into this.
We form long-term working relationships with our clients. We are passionate about the work that we do.
So if we are going to work together, we want to make sure it’s a good fit for both of us!
Please take some time to consider these ideas:
Our services are for you if…
The work that you do is passion-led.
You know who you are and where you’d like to go (but maybe not quite how to get there).
You’re in a visionary role and you’re ready to hand off tasks that are out of your zone of genius to a support team.
You love the idea of creating an intentional business.
Our services are not for you if...
You feel like you don’t have time to delegate or give feedback at this stage of your business.
The work that you have to hand off is urgent. We have turnaround times with all of our projects and communication so that we can stay intentional as well.
Summary of how the work goes and the rolesThe growth of our team has opened up a lot of possibilities for the business. We have more capacity, a larger range of expertise than ever before, and an internal team structure that ensures that the tasks we take on are always handled with care. Our minimum 2-4 day turnaround time means multiple sets of eyes on your project. Here’s how it works:
When we bring you on as a client, you are assigned to a connector. Our connectors are our project managers that serve as your main point of communication and the experts on everything YOU. When you submit a task to us, the connector looks over similar projects we have done in the past to make sure we are optimizing your results and then sets up a project in our backend project management system.
Then the project is handed off to the creator on the team whose skills are best suited for the job. Our creators have each developed their own area of expertise depending on their interests. The creator is provided with detailed information about you and your ideal client so that the work they produce can align with your business.
Once the creator is done with the project, it goes through our editors to check for errors. Then it returns to your connector who evaluates the work based on what they know about your voice and your overall business goals. Adjustments may be made, and then the project is sent back to you to review.
Becoming a client means that you have a team of experts on your side.
This is where they book a free consult?
(Include everything that I’ve been sending out in the onboarding email and that I go over on the onboarding call – onboarding worksheet, meeting their connector – maybe some of this goes into another page / handbook that I send them after they book the onboarding as long as they have all of the warnings about our boundaries before they pay)
Free half hour, talk about you and where you need help, fill out information to tell me about your project ideas the more detail the better, get a proposal after the meeting that has a setup fee and a